Best broadband deals in County Durham
Find fast and cheap broadband deals in County Durham
Best broadband deals in County Durham
Find fast and cheap broadband deals in County Durham
Fastest broadband deal in County Durham
These speeds are based on the County Durham postcode DH8 5YQ. We've used this postcode because it is representative of one of the fastest areas for broadband in County Durham.
The fastest broadband deal in County Durham is , with a download speed of .
Cheapest broadband deal in County Durham
The cheapest broadband in County Durham is 's package costing per month. With download speeds advertised at and upload speeds at . Other broadband providers also offer very cheap broadband deals in County Durham so it is worth looking for other packages which might suit your needs better.
Compare Broadband deals in County Durham
Broadband providers in County Durham
In County Durham, you will see Openreach broadband providers advertise speeds up to . Virgin Media advertise speeds up to .
According to Ofcom data, the average broadband speed in County Durham is .
Check the best broadband deals for your address.
Everything you need to know to choose the best broadband deal in County Durham
Whatever you do online, whether it's streaming video, gaming, reading the news or simply looking at your emails, you need dependable broadband. In the UK, we're fortunate to have access to a variety of broadband services with different levels of performance and features. However, with so many broadband deals out there, determining which package is right for you can be difficult.
Not sure how to find the best broadband deals, what speed you need, or what you should be searching for? Then you're in the right place.
Why switching broadband provider is often a good idea
Among the most annoying parts of adult life is that you need to join a seemingly endless number of contracts. Want entertainment? You'll want a Netflix, Amazon Prime, or Sky subscription. Want heating and water? That's another contract. Setting up new contracts is sometimes confusing and time-consuming, and that's why so many people prefer just to do it once. They discover a deal they like and let it renew year after year.
However, things can change a lot from when you first arrive in your new home to today. Are you still paying a competitive rate? Is your broadband download speed still fast, or is it sluggish compared to what's on offer today? According to the UK's consumer champion and second-largest consumer organisation on the planet, Which? British consumers can save an eye-watering £143 each year by switching.
Saving money is normally most customers' main reason to change, however it's not the only reason switching is often a good idea:
Loyalty doesn't mean benefits
In the past, being a long time customer may guarantee you extra benefits like competitive rates, cashback, or add-ons. However, today, 'loyalty penalties' are more and more common. A loyalty penalty is where you pay a greater amount to continue with the service. So, for instance, your service charge might hike in price annually while new customers get offered cheaper broadband deals with the same provider.
Better all-round broadband deals
Less expensive broadband doesn't always mean slower speeds. Broadband is a competitive consumer product and even more so in the age of the internet, where it's simpler than ever to compare deals. As a result, many broadband providers offer money-saving deals to first-time customers together with competitive speeds.
Types of broadband in County Durham
When searching for the best broadband deals, you'll come across numerous buzzwords, and it's crucial you know what these words mean. For example, did you know the terms 'superfast' and 'ultrafast' aren't just fancy ways of saying fast but actually have distinct definitions?
The most important decision you need to make is what kind of broadband you need.
ADSL (Standard broadband)
ADSL stands for Asymmetric Digital Subscriber Line and is the most commonly obtainable broadband type in the UK. With ADSL, broadband is delivered by using the phone lines, along copper wires. As these wires were originally developed for voice calls, they're not very efficient at transferring data and for that reason can't attain the fast speeds we see with fibre.
There are two commonly used types of ADSL in the UK, ADSL1 and ADSL2+. ADSL1 is the slower of the two, with maximum speeds of around 8Mbps, while ADSL2+ can attain speeds of 24Mbps. However, it's worth keeping in mind that with both ADSL types, speeds vary depending on how far you live from the telephone exchange. Additionally, actual speeds are typically much lower than the maximum speeds.
Fibre Optic and Full Fibre
With fibre broadband, data is sent over clusters of fibre optic cables (each thinner than a human hair). It uses glass fibres instead of the standard copper lines used in standard ADSL broadband. Fibre is both extremely quick and dependable.
So that's fibre, but what's 'full fibre?'. Some broadband providers offer fibre services that are known as fibre-to-cabinet (FTTC). This means that the fibre service stops at the street cabinet, and data travels over copper wires the rest of the way (into your house). While this isn't usually a big issue for most consumers, it can lead to drops in performance if your home is located far from the cabinet.
On the other hand, full-fibre, or fibre-to-premises (FTTP), takes the fibre right into your property.
Often you'll see FTTC called 'superfast fibre' and FTTP called 'ultrafast fibre'. According to Ofcom, superfast broadband (with speeds over 30mbps), is now offered to 96% of UK households.
While the gradually increasing fibre coverage is promising, people residing in rural areas might still struggle to discover fibre deals.
This is where things can get a little confusing. Cable broadband is still primarily fibre, however with one key difference. Data is sent out via fibre cables to the local exchange cabinet (the same as in FTTC). However, it then uses coaxial cables for the last little stretch into your home. These are the same cables that deliver cable television and are much faster than copper phone wires.
Cable is more reliable than ADSL, and can support much faster speeds than FTTC and lastly, speeds are not lost with distance. The dominant cable provider in the UK is Virgin Media, although a couple of smaller sized cable broadband providers are also out there.
Satellite broadband is an alternative method of getting internet in your home without all the wires. With satellite, data is beamed from space to a satellite dish set up on your house, similar to with satellite television. Satellite broadband isn't common in the UK but is a good choice for homes in very rural areas that don't have fixed line broadband infrastructure.
What speed do I need?
While most people understand that the more the megabits, the faster the internet connection, many struggle to grasp how that relates to their household. So, how many megabits is enough for you?
1-2 People in the Household
Generally speaking, if you live alone or with one other person and don't do particularly bandwidth-intensive activities, you should be fine with standard broadband (ADSL). When trying to find the best broadband deals for standard broadband, you'll generally see average speeds of 10-11Mbps.
Speeds of 10-11Mbps are enough for a couple of people to stream video, do internet shopping, or browse social media without performance issues. Plus, it's cheap!
Once you get to 3+ individuals in the household, you can start to see performance issues with standard broadband. For instance, you may have three individuals attempting to stream HD video simultaneously while using the internet on their other devices, all from different house areas.
For a home of 3-4 people, fibre packages with speeds of 30-60Mbps are recommended. Many entry-level fibre packages in the UK offer speeds of 35-38Mbps, which will meet the needs of a family this size with typical internet usage. But obviously, you can choose speeds closer to 60Mbps if you have a gamer among you or just to be on the safe side.
Intensive Internet Users
If you have a larger than average family (5+) or numerous online gamers under your roof, then you'll want to search for broadband deals with speeds of 60-100Mbps. For the vast majority of households in this category, speeds in the range of 60-70Mbps will be ample, so don't think you require to strive for that magic 100 number.
What are my contract length options?
Broadband contracts are usually 12, 18, or 24 months, and generally speaking, the longer you're prepared to commit, the cheaper the monthly rate.
Alternatively, some broadband providers offer short-term or rolling broadband contracts for people renting for short periods of time or working away from home temporarily. These contracts generally work on a month by month basis and can be cancelled at short notice. However, these contracts are usually more expensive since you're paying for the privilege of cancelling whenever you want.
When can I switch broadband?
The best time to switch broadband providers is at the end of your present contract. However, if you want to switch early, you'll more than likely need to pay an exit fee, so it's only worth it if your cost savings or performance improvement are significant.
It's also worth keeping in mind that broadband contracts have a 'cooling off period' of 14 days where you can cancel without penalties if you change your mind or find a better broadband deal.
The only other situation where you can guarantee no penalties for cancelling an ongoing broadband contract is when your provider fails to meet their contract's promised terms. For instance, if you're getting broadband speeds far below what they quoted for your location.
Broadband deals FAQs
How do I know when my broadband contract ends?
You can check when your contract ends by logging into your account online or asking your internet service provider through live chat, phone, or email.
How do I check my broadband speed in County Durham?
You can check your broadband speed using an online broadband speed test tool.
How can I find better broadband deals in County Durham?
You can find better broadband deals by using our address level accurate comparison tool.
Will I get the advertised speeds in County Durham?
Maybe, however not always. Lots of broadband contracts include small print saying that the advertised speed isn't guaranteed or warning you that certain factors might impact it (like distance from the telephone exchange).
In May 2018, the rules around broadband speed advertising were changed to promote more transparent (and less misleading) information around broadband speeds. Basically, today, broadband providers are only permitted to market the average speed of their service rather than a top speed only available to a handful of households. This was a move in the right direction and means that the majority of customers experience speeds near those marketed.
If your speeds fall short of what you were promised, you should contact your broadband provider.