Privacy Policy
Privacy & Cookies
This is the Privacy and Cookies Policy for the website hosted at https://www.broadbandproviders.co.uk (“we“, “us” and “our site“). We are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of European data protection law, (the “Data Protection Law“), the data controller is Broadband (UK) Limited of 2 Hornsby Square, Southfields Business Park, Laindon, Essex, England, SS15 6SD.
Information we collect from you
We will collect and process the following personal data about you:
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. However, you will not be able to take full advantage of our website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.
We use the following types of cookies:
You can find more information about the individual cookies we use and the purposes for which we use them below:
Google analytics cookies: _ga / _gid
This cookie enables us to:
Custom cookie: bbuk
This is used to store the data about the speed test. No personal or identifiable data is stored, and the cookie expires a month after being set (every time you change the order, it is re-set).
Except for essential cookies and the custom cookie, all cookies used on our site will expire after two (2) years.
Disabling cookies
The effect of disabling cookies depends on which cookies you disable, but in general, the website may not operate properly if cookies are switched off.
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Safari:
For Mozilla Firefox:
For Opera 6.0 and further:
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.
How we use your information
We use information held about you in the following ways:
Disclosure of your information
You agree that we have the right to share your personal information with:
We will disclose your personal information to third parties:
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that may not be subject to equivalent Data Protection Law. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where personal data is transferred we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism which may include by entering into EC approved standard contractual clauses relevant to transfers of personal information (see http://ec.europa.eu/justice/dataprotection/internationaltransfers/transfer/index_en.html ) and that it is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers.
We retain personal data for a period of 5 years for which personal information is stored. This may include retention necessary to meet to identify issue or resolve legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right under certain circumstances:
We will inform you (before collecting your data) if we intend to use your data for marketing purposes or if we intend to disclose your information to any third party for such purposes by checking certain boxes on the forms we use to collect your data. You can also object to receiving further marketing at any time without detriment.
You can also exercise the rights listed above at any time by contacting us at hello@broadbanduk.com. If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to this policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated in January 2024.
Contact Us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@broadbanduk.com.