Best broadband deals in Sunderland
Find fast and cheap broadband deals in Sunderland
Best broadband deals in Sunderland
Find fast and cheap broadband deals in Sunderland
Fastest broadband deal in Sunderland
These speeds are based on the Sunderland postcode SR5 4HG. We've used this postcode because it is representative of one of the fastest areas for broadband in Sunderland.
The fastest broadband deal in Sunderland is , with a download speed of .
Cheapest broadband deal in Sunderland
The cheapest broadband in Sunderland is 's package costing per month. With download speeds advertised at and upload speeds at . Other broadband providers also offer very cheap broadband deals in Sunderland so it is worth looking for other packages which might suit your needs better.
Compare Broadband deals in Sunderland
Broadband providers in Sunderland
In Sunderland, you will see Openreach broadband providers advertise speeds up to . Virgin Media advertise speeds up to .
According to Ofcom data, the average broadband speed in Sunderland is .
Check the best broadband deals for your address.
Everything you need to know to find the best broadband deal in Sunderland
Whatever you do online, whether it's streaming video, gaming, reading the news or simply looking at your emails, you need reliable broadband. In the UK, we're fortunate to have access to a variety of broadband services with different levels of performance and features. However, with so many broadband deals out there, determining which deal is right for you can be challenging.
Not sure how to find the best broadband deals, what speed you need, or what you should be trying to find? Then you're in the right place.
Why changing broadband provider is often a good idea
Among the most irritating parts of adult life is that you need to join a seemingly never-ending number of contracts. Want entertainment? You'll want a Netflix, Amazon Prime, or Sky subscription. Want heating and water? That's another contract. Setting up new contracts is often confusing and time-consuming, and that's why a lot of people prefer just to do it once. They discover a deal they like and let it renew year after year.
However, things can change a lot from when you first arrive in your new home to today. Are you still paying a competitive rate? Is your broadband download speed still fast, or is it slow compared to what's on offer today? According to the UK's consumer champion and second-largest consumer organisation in the world, Which? British consumers can save an eye-watering £143 annually by switching.
Saving money is probably most buyers' main reason to switch, however it's not the only reason switching is often a good idea:
Loyalty doesn't guarantee benefits
In the past, being a long time customer would guarantee you more benefits like competitive rates, cashback, or add-ons. However, today, 'loyalty penalties' are increasingly common. A loyalty penalty is where you pay a higher amount to continue with the service. So, for instance, your service fee might hike in price annually while new customers get offered cheaper broadband deals with the same provider.
Better all-round broadband deals
More affordable broadband doesn't always mean slower speeds. Broadband is a competitive consumer product and even more so in the age of the internet, where it's simpler than ever to compare deals. As a result, the majority of broadband providers offer money-saving deals to first-time customers together with competitive speeds.
Types of broadband in Sunderland
When looking for the best broadband deals, you'll come across numerous buzzwords, and it's crucial you know what these words mean. For example, did you know the terms 'superfast' and 'ultrafast' aren't just fancy ways of saying fast but actually have distinct definitions?
The most important decision you need to make is what kind of broadband you need.
ADSL (Standard broadband)
ADSL stands for Asymmetric Digital Subscriber Line and is the most commonly obtainable broadband type in the UK. With ADSL, broadband is delivered by using the phone lines, along copper wires. Since these wires were originally designed for voice calls, they're not super efficient at transferring data and consequently can't attain the fast speeds we see with fibre.
There are two commonly used sorts of ADSL in the UK, ADSL1 and ADSL2+. ADSL1 is the slower of the two, with maximum speeds of around 8Mbps, while ADSL2+ can attain speeds of 24Mbps. Nevertheless, it's worth keeping in mind that with both ADSL types, speeds vary depending on how far you live from the telephone exchange. Additionally, actual speeds are usually much lower than the maximum speeds.
Fibre Optic and Full Fibre
With fibre broadband, data is sent over clusters of fibre optic cables (each thinner than a human hair). It uses glass fibres instead of the traditional copper lines used in standard ADSL broadband. Fibre is both incredibly quick and stable.
So that's fibre, but what's 'full fibre?'. Some broadband providers offer fibre services that are known as fibre-to-cabinet (FTTC). This means that the fibre service stops at the street cabinet, and data travels over copper wires the rest of the way (into your house). While this isn't generally a big issue for most consumers, it can result in drops in performance if your house is located far away from the cabinet.
On the other hand, full-fibre, or fibre-to-premises (FTTP), takes the fibre right into your home.
Often you'll see FTTC called 'superfast fibre' and FTTP called 'ultrafast fibre'. According to Ofcom, superfast broadband (with speeds over 30mbps), is now available to 96% of UK homes.
While the steadily increasing fibre coverage is promising, people living in rural areas might still struggle to discover fibre deals.
This is where things can get a little confusing. Cable broadband is still primarily fibre, however with one key difference. Data is sent out through fibre cables to the local exchange cabinet (the same as in FTTC). However, it then uses coaxial cables for the last little stretch into your home. These are the same cables that provide cable TV and are much faster than copper phone wires.
Cable is more reliable than ADSL, and can support much faster speeds than FTTC and lastly, speeds are not lost with distance. The dominant cable provider in the UK is Virgin Media, although a few smaller cable broadband providers are also out there.
Satellite broadband is an alternative way of getting internet in your home without all the wires. With satellite, data is beamed from space to a satellite dish installed on your house, just like with satellite TV. Satellite broadband isn't common in the UK but is a great alternative for homes in very rural areas that don't have fixed line broadband infrastructure.
What speed do I need?
While most people understand that the more the megabits, the quicker the internet connection, many struggle to understand how that relates to their household. So, how many megabits is enough for you?
1-2 People in the Household
Generally speaking, if you live alone or with one other person and don't do especially bandwidth-intensive activities, you should be fine with standard broadband (ADSL). When searching for the best broadband deals for standard broadband, you'll typically see average speeds of 10-11Mbps.
Speeds of 10-11Mbps suffice for a couple of people to stream video, do internet shopping, or browse social media without performance issues. Additionally, it's cheap!
When you get to 3+ people in the home, you can begin to see performance issues with standard broadband. For instance, you may have three individuals attempting to stream HD video simultaneously while using the internet on their other devices, all from different house areas.
For a home of 3-4 people, fibre packages with speeds of 30-60Mbps are recommended. Lots of entry-level fibre packages in the UK offer speeds of 35-38Mbps, which will satisfy the requirements of a family this size with normal internet usage. But of course, you can go with speeds closer to 60Mbps if you have a gamer amongst you or just to be on the safe side.
Intensive Internet Users
If you have a larger than average family (5+) or several online gamers under your roof, then you'll want to try to find broadband deals with speeds of 60-100Mbps. For the vast majority of homes in this category, speeds in the range of 60-70Mbps will be ample, so don't think you need to strive for that magic 100 number.
What are my contract length options?
Broadband contracts are typically 12, 18, or 24 months, and generally speaking, the longer you're prepared to commit, the cheaper the monthly rate.
Alternatively, some broadband providers provide short-term or rolling broadband contracts for individuals renting for short time periods or working away from home temporarily. These contracts usually work on a month by month basis and can be cancelled at short notice. However, these contracts are normally more expensive since you're paying for the privilege of cancelling whenever you want.
When can I switch broadband?
The best time to switch broadband providers is at the end of your existing contract. However, if you would like to switch early, you'll most likely need to pay an exit fee, so it's only worth it if your cost savings or performance improvement are significant.
It's also worth noting that broadband contracts have a 'cooling off period' of 14 days where you can cancel without penalties if you change your mind or find a better broadband deal.
The only other scenario where you can guarantee no penalties for cancelling a continuous broadband contract is when your provider fails to satisfy their contract's guaranteed terms. For example, if you're getting broadband speeds far below what they quoted for your location.
Broadband deals FAQs
How do I know when my broadband contract ends?
You can check when your contract ends by logging into your account online or asking your internet service provider via live chat, phone, or email.
How do I check my broadband speed in Sunderland?
You can check your broadband speed using an online broadband speed test tool.
How can I find better broadband deals in Sunderland?
You can find better broadband deals by using our address level accurate comparison tool.
Will I get the advertised speeds in Sunderland?
Maybe, however not always. Many broadband contracts include small print stating that the advertised speed isn't guaranteed or warning you that certain factors might impact it (like distance from the telephone exchange).
In May 2018, the rules around broadband speed advertising were changed to promote more transparent (and less misleading) information around broadband speeds. Basically, today, broadband providers are only allowed to advertise the average speed of their service instead of a top speed only available to a handful of households. This was a move in the right direction and means that most consumers experience speeds near those promoted.
If your speeds fall short of what you were promised, you should contact your broadband provider.