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The Ultimate Truespeed Broadband Deals Guide
Truespeed, founded in 2014, is an internet service provider (ISP) based in Bath with the aim of providing full fibre broadband across the South West of the United Kingdom. Priston village was the first area that Truespeed rolled out its FTTP (fibre-to-the-premises) broadband, just a year after the company was founded. Since then, Truespeed has rolled out its services to over 200 communities in the South West and it aims to continue expanding its network.
All of Truespeed’s broadband deals include a free phone line , free installation, a 12-month contract and a 30-day money back guarantee that provides you with enough time to decide whether Truespeed’s services are the right choice for you.
Types of Truespeed Broadband Packages
Unlike the majority of ISPs in the UK that use either ageing copper cables via Openreach’s network or a combination of fibre and copper, Truespeed uses its own network to provide its customers with fibre connectivity directly into their homes. This means that you’ll get the lightning-fast download and upload speeds that you require, as well as an extremely stable connection that rarely encounters any lag, buffering, or slowdown.
These are the four full-fibre broadband packages that Truespeed can offer you:
Truespeed 150 - 150Mbps
Truespeed 300 - 300Mbps
Truespeed 600 - 600Mbps
Truespeed 900 - 900Mbps
Truespeed 150
Truespeed 150 is the ISP’s entry level broadband package and it is also their most affordable package at a special price of £20 a month, at the time of writing (October 2022). With average download and upload speeds of 150Mbps, the Truespeed 150 package is perfect for households that are quite data-hungry. This package is your best bet for tasks like online gaming, video calling, streaming 4K quality video, and downloading large files. All of your internet activities are made incredibly easy to carry out with such fast broadband speeds, so if you’re not looking to spend too much money on your broadband but still wish to have an extremely reliable internet connection, this package may be the right choice for you.
Truespeed 300
Truespeed themselves state that the Truespeed 300 package is ‘the perfect package for busy households and home working’. With both download and upload speeds of 300Mbps, this package is certainly suitable for larger households that use the internet frequently on multiple devices all at the same time. If you’re someone who works from home, this package will be great for you, as meetings on apps such as Zoom, Microsoft Teams and Skype will be very smooth as you’ll rarely experience any buffering issues.
Truespeed 600
With equal download and upload speeds of 600Mbps, this package is the go-to for online gaming, streaming and remote working. No matter how large your data demands are, this package will allow you to always have a smooth experience whilst online.
Truespeed 900
The Truespeed 900 package is Truespeed’s ultimate broadband package and with download and upload speeds of 900Mbps, it’s the ideal package for super busy households as its guaranteed speeds are 14x faster than the average broadband speed in the United Kingdom. Even when there are multiple devices being used simultaneously, you’ll never experience any slowdown, buffering or latency.
Why Pick Truespeed Broadband?
No Limits On Your Data
All of Truespeed’s broadband packages come with unlimited broadband as a standard. This means that there’s no limit on how much you can download, or upload, and you will never have to worry about facing extra charges due to your broadband usage.
No Installation Costs, No Setup Costs
Unlike many of the most popular internet service providers in the UK, Truespeed does not charge its customers for the standard installation and setup of their broadband package.
Truespeed’s Home Phone
If a landline is something that you require, you’re in luck as Truespeed offers two telephone packages, as well as the option to add on mobile plans too.
While all of Truespeed’s fibre broadband packages include phone lines, calls are not included in the monthly cost.
Truespeed’s home phone packages include:
UK evening and weekends unlimited
This package offers unlimited calls to UK landlines after 7pm and all weekend.
Anytime UK unlimited
The Anytime UK unlimited package offers customers unlimited calls to UK landlines and 0845/0870 numbers at any time.
Truespeed’s Customer Service
With an average review rating of 4.5 stars and 78% of the reviews being 5 star rated,
Truespeed is rated highly on the popular review site, Trustpilot.
Truespeed offers a myriad of ways in which its customers can contact them:
You can call them using this number: 01225 976128
You can contact them via email: ultrafast@truespeed.com
Truespeed’s advisors are available Mon-Thu 8am-7pm; Friday 8am-6pm; Saturday 8am-4pm; Sunday (answer service only) 8am-8pm.
If you’d prefer writing to them, you can write to them and send it to this address: Pinesgate West, Lower Bristol Road, Bath BA2 3DP
Symmetrical Connection
Due to the use of its own network, Truespeed is able to offer its customers identical upload and download speeds. This is great for those busy households that are incredibly data-hungry. For example, households that have one or more serious gamers as well as residents who work from home.
Truespeed Broadband FAQs
Can I get Truespeed broadband without a landline?
Yes, due to Truespeed’s use of fibre-to-the-premises (FTTP) technology you’ll be able to access their services without a landline.
How much do Truespeed’s broadband packages cost?
At the time of writing (October 2022), Truespeed has a special discounted price on all four of its packages for 12 months.
Special Prices
Truespeed 150 - £20.00
Truespeed 300 - £24.00
Truespeed 600 - £27.00
Truespeed 900 - £44.00
This offer is only available for new customers only and the contract will renew at full price after 12 months.
Truespeed’s Packages At Full Price
Truespeed 150 - £40.00
Truespeed 300 - £50.00
Truespeed 600 - £60.00
Truespeed 900 - £70.00
How long does it take to get connected to Truespeed?
If Truespeed’s services are already in your area, they aim to get you connected in 21 days at most. Fortunately, it usually takes less than that.
Installation appointments take place either in the morning or the afternoon, only on weekdays. A resident over the age of 18 will need to be present during the installation process. Installs with Truespeed usually take about an hour in total but of course, this may vary depending on how much work is needed for your property.
Is Truespeed available in my area?
Truespeed only operates in the South West of the United Kingdom, so if you don’t live there you won’t be able to access any of their broadband services.
If you live in the South West and you’d like to know whether Truespeed is available to your address, simply enter your postcode here.