Best Virgin Media Broadband Only Deals In The UK

Virgin Media is best known as a British telecommunications company that delivers unmatched ultrafast broadband speeds in the United Kingdom. While it might have been founded in 2007, its origins date back to the 1980s, when it was a cable television provider. A few decades down the line, Virgin Media has transformed into a reputable internet service provider that offers services like digital television, broadband internet, fixed line and mobile telephony to its customers.

Virgin Media offers both bundled and unbundled fibre broadband plans, similar to its competitors. In this article we’ll be highlighting Virgin’s broadband-only deals.  

Key Features

Virgin Media prides itself as the UK’s fastest broadband provider. It boasts download speeds 16x faster than BT and Sky. Virgin’s fibre broadband plans resonate between the Superfast (download speeds no less than 30Mbps), Ultrafast (download speeds of more than 100Mbps) and Gigafast (speeds that can reach 1000Mbps or more) broadband types. Virgin Media has several features that make it unique. One key feature is the use of its own cable broadband infrastructure to make connections, unlike its competitors, who rely on the Openreach network. 

Virgin Media’s fibre broadband is deployed via FTTC (fibre-to-the-cabinet) technology. However, unlike other providers who use part optical fibre and part copper cables for this broadband type, Virgin Media deploys a part optical fibre and part TV cable connection. Using the TV cable for the last stretch provides Virgin with an edge over its competitors as it makes connections faster and is also more reliable than the traditional copper cables that are used by Openreach. 

Despite these fantastic features, Virgin Media’s true competitive advantage is its no-landline requirement, as customers aren’t required to take on a landline to access the internet. Thus, its broadband-only plans are available on all broadband types.

Virgin Media Broadband Contracts

As mentioned above, all of Virgin Media’s internet packages use a fibre-optic connection (FTTC). This is because it isn’t yet equipped to handle full-fibre broadband connections (FTTP), but it hopes to upgrade its cable network to a cutting-edge FTTP connection by the year 2028. 

Nevertheless, Virgin Media offers fibre broadband packages with an extensive range of broadband speeds. Consumers can get speeds from entry-level 50Mbps to lightning speeds of 1130Mbps. Here are all of Virgin Media’s fibre broadband packages:

M50 Fibre Broadband

This is Virgin Media’s entry-level broadband deal, offering average download speeds of 54Mbps as well as upload speeds of 5Mbps. The entry-level packages offered by most internet service providers (including Sky and BT) are far slower than this plan. However, the M50 fibre broadband package is also more expensive than many of its competitors, at a price of £28.00 per month.

M125 Fibre Broadband

Virgin Media’s M125 fibre broadband deal is the next level up from its entry-level package, offering customers quite a large increase in download speed. This package is excellent for busy households that intend on using 5-9 electronic devices simultaneously. With an average download speed of 132Mbps and upload speeds of 20Mbps, your internet connection will remain stable whether you’re gaming, working from home, or streaming all the content that you want. This deal is actually cheaper than Virgin Media’s entry-level package, costing you £26.50 per month.

M250 Fibre Broadband

The M250 package is built for busy households that have multiple devices being used at the same time. You’ll be provided with a rapid average download speed of 264Mbps, as well as a stable upload speed of 25Mbps. At £30.50 per month, you’ll be able to use 10 devices all at the same time to stream, play online video games, as well as enjoy video chats with your friends and family.               

M350 Fibre Broadband

Virgin Media’s M350 broadband package is ultrafast and also has an extremely reliable connection. Meaning that it’s great for larger households that are incredibly busy. The M350 package boasts an average download speed of 362Mbps (5x faster than the UK’s average download speed) as well as average upload speeds of 36Mbps, which mean that you’ll rarely experience latency when on video calls or whilst gaming online. Even with all of the perks that this broadband package offers, it’ll cost you no more than £34.50 a month. 

M500 Fibre Broadband

If you live in an extremely internet-hungry household that tends to have many electronic devices connected to the internet, the M500 broadband deal may be perfect for you. With rapid average download speeds of 516Mbps, you’ll be able to stream ultra-HD content on 20 devices simultaneously. Essentially, at just £38.50 a month, almost all online activities will be handled with ease. This is combined with average upload speeds of 52Mbps which will make your online gaming experience seamless.

Gig1 Fibre Broadband

The Gig1 broadband plan by Virgin Media is unrivalled as the fastest broadband plan in the UK, surpassing BT’s 900Mbps full fibre plan. At just £46.00 a month, this plan offers an average download speed of 1130Mbps, and while most homes don’t need this much speed, it is lag and buffering-proof. Virgin Media states that its gigabit broadband is designed to handle all of the best smart home devices, as well as the multiple devices you may have, such as laptops and gaming consoles.

Frequently Asked Questions

How does Virgin Media’s installation process work?

If you’re a new customer, you’ll require a Virgin Media engineer to install the coaxial cable to your property in order to get everything running. This can be arranged after you’ve placed your order. As a new customer, it’s unlikely that Virgin will charge you a fee to set up the connection at your home but it is possible depending on the deal.

On the other hand, if you’ve previously had Virgin Media and live in the same property, you’ll be able to set up your services with the QuickStart self-install box. This process is seamless and there aren’t any set up costs.  

What does Virgin Media offer its new customers?

If you’re a new Virgin Media customer, you’ll be exposed to plenty of special offers. Some of these special offers include discounted broadband package prices, free gadgets, and even bill credit to minimise your outgoings.

These offers are available to you if:

  • It’s your first time signing up to a Virgin Media broadband package
  • You’re switching from another provider (even if you’ve had Virgin Media previously)
  • You’re moving into a new home (and didn’t have Virgin at your previous home)

How can I get in contact with Virgin Media?

There are multiple ways in which you can get in contact with Virgin Media’s customer service. You can get assistance over the phone or via Virgin Media’s live web chat.

Virgin Media’s customer service phone number is 0345 454 1111 and they’ll be able to assist from 8am-9pm Monday to Friday, 8am-8pm on Saturdays, and 8am-6pm on Sundays. 

Alternatively, if you have a Virgin Media landline or Virgin Mobile, you can simply dial 150 to speak to a member of the customer service team.

Virgin Media’s live chat is another way in which you can get in touch with customer service. The live chat team is available from 7am-11pm Monday to Friday and 8am-8pm on the weekends. You’ll be able to access their live chat service on the Virgin Media website. 

What Virgin Media broadband deals are available in my area?

If you’re interested in purchasing a broadband-only package from Virgin Media, it’s likely that they’ll be able to offer you a few broadband packages as their broadband coverage continues to expand throughout the UK.

If you’d like to know what deals are available to your address, use our tool at the top of this page and filter the deals you can see by clicking on the Virgin Media icon in the ‘Filters’ section as well as clicking ‘Broadband only’.

Our Verdict

Although Virgin Media’s broadband deals aren’t the cheapest, if you’re looking for rapid broadband speeds Virgin Media is definitely your best bet as it has an average download speed of 516Mbps. In comparison to providers like BT or Sky, which have average download speeds of 67Mbps and 59Mbps, respectively. Essentially, if your household is extremely internet-hungry, Virgin Media can provide you with all the broadband speed you require. Whether you’re living in a property where multiple people are gaming online, working from home, or streaming apps such as Netflix, Virgin Media will have a broadband package with speeds that make your internet experience trouble-free.